Play Safe and Responsibly with qr88
qr88 believes that online gambling should remain entertainment — not a burden. We provide self-control tools, clear information and support channels so every member can enjoy gaming in a healthy and controlled way.
qr88 requires all members to be at least 21 years old to register and take part in any gambling activity on this platform. We carry out identity verification to ensure compliance with this age requirement. If you suspect any underage individual is attempting to register an account, please contact our support team immediately.
Six Core Principles of qr88 Responsible Gambling
Each policy below is not merely words — it is a practice we apply on the qr88 platform every day.
Self-Exclusion
If you feel gambling activity is starting to affect your daily life, you can apply for a temporary or permanent self-exclusion from the qr88 platform. This option is available through your account or by contacting our support. During the exclusion period, your account will be fully restricted.
Personal Deposit Limits
You can set daily, weekly or monthly deposit limits on your qr88 account. These limits help you plan your gambling budget more wisely and prevent spending beyond your financial means. Any change to increase a limit will take time to take effect, allowing room for reflection.
Session Time Limits
Set a time limit for your gaming sessions on qr88. When the limit is reached, the system will remind you to take a break or end the session. This feature is particularly useful for avoiding losing track of time during extended play.
Game Break
Unlike self-exclusion, the game break option lets you pause gambling activity temporarily — whether for 24 hours, a week or a month — without closing your account. This gives you time to rest without a permanent decision.
Account Activity Review
qr88 provides a complete activity record that lets you review your deposit, withdrawal and gaming history. This transparency is important so you are always aware of your spending patterns and can make decisions based on accurate information.
Dedicated 24/7 Support
The qr88 support team is available 24 hours a day, 7 days a week via live chat and email in Bahasa Melayu and English. If you or someone you know needs help related to responsible gambling, we are ready to listen and assist.
Healthy Gambling Starts with the Right Understanding
Online gambling is a legitimate form of adult entertainment when done in a controlled way. qr88 educates its members on the basic principles of healthy gambling so the playing experience remains positive and does not affect other areas of life.
Remember These Basic Facts
The odds in any casino game always favour the house in the long run. No system, strategy or prediction can consistently change this reality. Play with money you can afford to lose, not with money you need for basic necessities.
Set a Budget Before Playing
Decide on the amount of money you are willing to spend on entertainment before starting a session. This budget should be separate from money for daily needs such as rent, bills, food and savings.
Do Not Chase Losses
Chasing losses — continuing to play in the hope of recovering money already lost — is one of the clearest warning signs that gambling is starting to become a problem. Stop the session when your budget runs out.
Do Not Borrow Money to Gamble
Borrowing money from family members, friends or any financial source solely to gamble is a serious sign that a gambling problem may already exist. This needs to be addressed immediately.
Balance Gambling with Other Activities
Gambling should be just one of many entertainment activities in your life. If you find your interest in other hobbies starting to decline and the time you spend gambling increasing, this is a signal to reassess your habits.
Do Not Play When Stressed or Feeling Low
Using gambling as a way to escape problems, emotional pressure or depression can lead to unhealthy patterns of use. The long-term effects can worsen your emotional state further.
Is Gambling Becoming a Problem for You?
Early warning signs can help you take action sooner. Review the list below and assess yourself honestly.
- Feel the need to gamble with increasing amounts of money to get the same sense of satisfaction
- Cannot control, reduce or stop gambling even after trying to do so
- Become restless, irritable or uncomfortable when trying to cut back on gambling activity
- Use gambling as a way to forget problems or reduce feelings of helplessness
- Return to gambling the next day to try to recover money that was lost
- Lie to family members or friends about the extent of your involvement in gambling
- Neglect work, family or financial responsibilities due to gambling
- Rely on others for money to resolve financial problems caused by gambling
First Step: Acknowledge and Get Help
Acknowledging that gambling may be a problem is the most courageous and important step. Many people have faced similar situations and have successfully found help. You do not have to go through it alone. Contact the qr88 support team or a suitable support organisation to talk confidentially.
Professional Support Resources
In Malaysia, there are counselling and mental health services that can help individuals facing gambling problems. We encourage you to contact a medical practitioner or licensed counsellor if you feel gambling is starting to affect your mental health, relationships or finances.
Protection Tools in Your qr88 Account
All self-control tools below are available directly through account settings or by contacting qr88 support. Use of these tools is free and confidential.
Deposit Limit
Set daily, weekly or monthly deposit limits to manage your gambling spending. A reduction in limits takes effect immediately; an increase in limits requires a waiting period.
Session Limit
Set a time limit for gaming sessions. qr88 will notify you when the limit is reached and encourage you to rest before continuing play.
Game Break
Pause gambling access temporarily — options of 24 hours, 7 days or 30 days are available. Your account remains active; only game access is blocked.
Self-Exclusion
For long-term or permanent exclusion, contact qr88 support. We will process your request promptly and fully block access to the account.
All requests related to self-control and self-exclusion are processed confidentially by the qr88 team. This information is not shared with any third party. We respect the privacy and courage of every member who takes steps to protect themselves.
We Are Ready to Help at Any Time
The qr88 customer service team is trained to assist members with concerns related to responsible gambling.
24/7 Live Chat
Contact us via live chat, available at all times in Bahasa Melayu and English. Suitable for immediate queries related to account controls, self-exclusion or any concerns related to responsible gambling.
Email Support
For more detailed or sensitive matters, you can reach us by email. Our team will respond in Bahasa Melayu or English according to your preference.
Responsible Gambling FAQ
Start a Controlled Experience with qr88
qr88 offers a range of entertainment games — online slots, live casino, sports betting and more — in a safe and responsible environment. Open an account, use the self-control tools we provide, and enjoy gambling as healthy entertainment.