Official qr88 Document

Terms & Conditions qr88

This document contains the full terms and conditions governing the use of the qr88 platform. Please read carefully before registering an account or using any of our services. By registering, you are deemed to have understood and agreed to all the terms stated here.

Updated: January 2026
English
Age limit 21+
International Licensing
§

Foundation of the qr88 Agreement

The qr88 terms and conditions are designed to protect the interests of all members, ensuring a fair, safe and transparent gaming environment for every user of our platform.

Membership Eligibility

Registration is open only to individuals aged 21 years and above. Each applicant is responsible for ensuring that participation in online gambling activities is lawful under the laws of their jurisdiction of residence. qr88 reserves the right to request proof of age at any time.

One Account Per Person

Each individual is only permitted to hold one active account. Holding multiple accounts is a violation of these terms and may result in the closure of all relevant accounts and the forfeiture of all balances and bonuses held within them without compensation.

Bonus and Promotion Terms

All bonuses are subject to the wagering requirements set out. The qr88 welcome bonus of 120% up to RM500 requires wagering of 15 times the bonus amount before winnings can be withdrawn. Bonuses may not be used in conjunction with other offers unless stated otherwise.

Deposit and Withdrawal Policy

The minimum deposit is RM10 and the minimum withdrawal is RM50. Withdrawals are processed within 1 hour. All transactions must use the same payment method for deposits and withdrawals for identity verification purposes.

Fair Play Responsibility

qr88 uses an audited random number generator (RNG) system to ensure game outcomes are independent and unbiased. Any attempt to exploit software bugs, use automation software or manipulate the system will result in immediate account termination. ⚠️

Support and Complaint Resolution

qr88 customer service operates 24/7 via live chat and email in Malay and English. Every complaint will be investigated fairly and qr88's decision is final in all disputes relating to this platform.

Version updated: 1 January 2026
§ 01

Definitions and Interpretations

In this terms and conditions document, the following words and phrases carry the meanings stated below unless the context requires a different interpretation:

  • "qr88" / "Platform" / "We" — refers to the qr88 website accessible via qr88.wine and all services offered under it.
  • "Member" / "User" / "You" — refers to any individual who has registered an account on the qr88 platform.
  • "Account" — refers to the personal account registered by a member to access qr88 services.
  • "Balance" — refers to the total cash amount in a member's account at any given time.
  • "Bonus" — refers to any promotional credit, offer or reward given by qr88 to a member.
  • "Wagering" — refers to the betting value requirement that must be completed before bonus funds can be withdrawn.
  • "RM / MYR" — refers to the Malaysian Ringgit as the official currency used on this platform.

Any section headings in this document are for reference convenience only and do not affect the interpretation of its contents. References to a single gender shall be interpreted as including both genders.

§ 02

Account Registration Requirements

qr88 account registration is subject to the following conditions. By completing the registration process, you confirm that:

  • You are at least 21 years old on the date of registration.
  • You are registering in your own name and not on behalf of any third party.
  • All information provided during registration is accurate, complete and current.
  • You are registering only one account and do not hold any other active account on this platform.
  • Participation in online gambling activities is lawful and permitted under the laws of your jurisdiction of residence.
  • You are not experiencing a gambling addiction and are not subject to any active self-exclusion programme.

qr88 reserves the right at any time to request identity verification documents, including a copy of your identity card (MyKad), bank statement or other relevant documents for the purpose of complying with Know Your Customer (KYC) procedures. Failure to provide the requested documents within the specified period may result in the suspension or closure of your account.

⚠️ Important Notice: Providing false or misleading information during registration is a serious violation of these terms. qr88 reserves the right to close the account and forfeit all balances and bonuses without prior notice if identity fraud is detected.

§ 03

Deposits and Withdrawals

All financial transactions on the qr88 platform are subject to the following limits and conditions:

Parameter Value Note
Minimum deposit RM10 All payment methods
Minimum withdrawal RM50 Per request
Withdrawal processing time Within 1 hour Subject to KYC review
Payment method Touch 'n Go, DuitNow, FPX, Boost, USDT, BTC, ETH Deposit method = withdrawal method

Members are responsible for ensuring that the payment account details provided are accurate. qr88 is not liable for losses resulting from errors made by members when entering transaction details. All deposited funds must be used for gaming purposes only and not as a money storage facility.

qr88 reserves the right to delay processing withdrawals for security review purposes if unusual account activity is detected. In such cases, our support team will contact the member via email or live chat for further information.

💡 Note: For first-time withdrawals or withdrawals exceeding a certain amount, additional document checks may be required in line with our compliance procedures. This is a security measure to protect your account.

§ 04

Bonuses and Promotions

All bonus and promotion offers provided by qr88 are subject to wagering requirements and specific rules as set out. Members must understand these terms before accepting any bonus.

Welcome Bonus: New members are eligible to receive a welcome bonus of 120% on the first deposit, up to a maximum of RM500. The wagering requirement is 15 times the bonus amount received.

  • Example 1: Deposit RM100 → Bonus RM120 → Balance RM220 → Wagering requirement RM120 × 15 = RM1,800
  • Example 2: Deposit RM1,000 → Bonus RM500 (maximum limit) → Balance RM1,500 → Wagering requirement RM500 × 15 = RM7,500

The general rules for all bonuses are as follows:

  • Each bonus may only be used once per offer per member.
  • Bonuses may not be transferred between accounts or converted directly to cash before the wagering requirements are met.
  • qr88 reserves the right to modify, suspend or cancel any bonus or promotion at any time with appropriate prior notice.
  • If bonus fraud or misuse is detected, qr88 reserves the right to cancel the bonus and all related winnings without compensation.
  • Certain games may contribute differently toward meeting wagering requirements — check the specific promotion terms for details.
§ 05

Game Rules

The qr88 platform offers a wide range of games including online slots, live casino (baccarat, roulette, blackjack, sic bo), sports betting, sportsbook, and more. Each game category has its own rules that all members must follow.

General rules that apply across all games:

  • Game results produced by the system are final and cannot be disputed unless there is clear evidence of a technical failure.
  • Should a technical disruption occur during a game, qr88 will resolve the situation based on the game logs recorded in the system.
  • The use of third-party software, automated bots, or any method that gives a player an unfair advantage is strictly prohibited.
  • Any attempt to exploit technical vulnerabilities or loopholes in the gaming system must be reported to qr88 and not exploited.
  • Winnings obtained through illegitimate means will be voided and the accounts involved will be acted upon immediately.

For sports betting and sportsbook, odds displayed are accurate at the time of display but are subject to change before the bet is confirmed. Confirmed bets cannot be cancelled except in specific situations stated in the sports betting rules.

§ 06

Account Security

Members are fully responsible for the security and confidentiality of their account login information. qr88 will not be held liable for any losses resulting from unauthorised access caused by the member's own negligence.

  • Use a strong and unique password for your qr88 account — a combination of uppercase letters, lowercase letters, numbers and symbols is recommended.
  • Do not share your login information with anyone, including family members or friends.
  • Log out of your account each time you finish using the service, especially on shared devices.
  • Notify qr88 immediately if you suspect your account has been accessed by an unauthorised party.
  • Do not click on suspicious links claiming to be from qr88 — we will never ask for your password via email or live chat.

💡 Security Measure: qr88 provides two-factor authentication for additional protection. You are strongly encouraged to enable this feature through your account settings.

§ 07

Account Closure and Suspension

qr88 reserves the right to suspend or close a member's account without prior notice under the following circumstances:

  • Violation of any terms in this document.
  • Confirmation that the member is under the minimum required age (21 years old).
  • Providing false information or invalid identity documents during registration or KYC verification.
  • Fraudulent activity, money laundering, or any other illegal activity.
  • Ownership of multiple accounts.
  • Abuse of bonuses or promotions.
  • Threats, harassment, or inappropriate behaviour toward qr88 support staff.

Members may also voluntarily close their account at any time by contacting the qr88 support team via live chat or email. Account closure requests will be processed after all related transactions have been settled. Any valid cash balance will be returned to the member via the original payment method.

§ 08

Limitation of Liability

qr88 provides the online gambling platform "as is" and does not guarantee that the service will always be available without interruption or free from technical errors. To the extent permitted by applicable law:

  • qr88 is not liable for any financial losses incurred by members as a result of gambling activity on this platform.
  • qr88 is not liable for any indirect, incidental, or consequential losses arising from the use of this platform.
  • The maximum total liability of qr88 toward any member shall not exceed the amount deposited by that member in the thirty (30) days prior to the claim being made.
  • qr88 is not liable for any service disruptions caused by factors beyond our control, including internet outages, third-party failures, or exceptional circumstances.
§ 09

Intellectual Property Rights

All content, designs, graphics, software, trademarks, and other intellectual property found on the qr88 platform are the exclusive property of qr88 or the parties that have licensed them to us. Members are not permitted to:

  • Reproduce, copy, republish, or distribute any content from this platform without qr88's written consent.
  • Use the qr88 name, logo, or trademarks for commercial or personal purposes without authorisation.
  • Create or distribute any material that imitates or is likely to be confused with qr88 content.

Use of this platform does not grant members any ownership rights or licence over qr88's intellectual property. Violation of these intellectual property rights may result in legal action.

§ 10

Responsible Gambling

qr88 is committed to responsible gambling practices. We believe that gambling should remain a form of entertainment and not become a financial or emotional burden on anyone.

qr88 provides self-protection tools to help members manage their gambling habits:

  • Deposit Limit Settings — Set daily, weekly, or monthly limits to control how much you deposit.
  • Play Time Limits — Restrict the amount of time you spend playing.
  • Temporary Break — Take a temporary break from the platform for a period of your choosing.
  • Self-Exclusion — Permanently lock your account to prevent access.

If you feel that gambling has negatively affected you or someone you care about, contact our support team, available 24/7 via live chat or email. We also encourage you to seek help from responsible gambling support organisations operating in Malaysia.

⚠️ Important Reminder: This platform is for members aged 21 and above only. Gambling carries financial risk. Do not gamble with money you cannot afford to lose. Always play within your means. For more information, visit our Responsible Gambling page.

§ 11

Changes to Terms

qr88 reserves the right to amend, add, or remove any part of this terms and conditions document at any time. Any changes will take effect immediately upon the updated document being published on this platform.

For significant changes, qr88 will endeavour to provide reasonable notice to members via email or in-platform notification. Continued use of the qr88 platform after changes are published will be considered acceptance of the updated terms.

It is the member's responsibility to review this document periodically to ensure they remain aware of the latest applicable terms. If you do not agree with any changes, you should stop using the platform and close your account.

§ 12

Applicable Law

qr88 operates under international licensing. These terms and conditions are governed by the laws of the jurisdiction in which this platform is licensed and registered. Any disputes arising from or relating to these terms will be resolved through arbitration or the dispute resolution mechanism determined by the relevant licensing authority.

If any provision in this document is found to be invalid or unenforceable under any applicable law, that provision will be modified to the extent necessary to make it valid, and the remaining provisions of this document will continue in full force and effect.

All official communications between qr88 and members may be conducted in Malay or English. In the event of a conflict between language versions, the Malay version shall take precedence.

Questions About qr88 Terms

Answers to frequently asked questions about qr88 terms and conditions.

The minimum age to register and play at qr88 is 21 years old. This is an absolute requirement with no exceptions. qr88 reserves the right to request age verification documents at any time, and any account found not to meet this age requirement will be closed immediately.

The qr88 welcome bonus of 120% up to RM500 requires a wagering amount of 15 times the bonus amount. For example, if you deposit RM100 and receive a bonus of RM120, you must place bets totalling RM1,800 (RM120 × 15) before winnings from that bonus can be withdrawn.

No. Each individual is only permitted to hold one active account at qr88. Holding multiple accounts is a serious violation of qr88 terms. If multiple accounts are found, all such accounts will be closed and the balances and bonuses in all those accounts will be forfeited without compensation.

Withdrawals at qr88 are usually processed within 1 hour. However, for first-time withdrawals or large amounts, additional security checks may be required which can extend the processing time. The minimum withdrawal is RM50 and all withdrawals must use the same payment method as the deposit.

To voluntarily close your account, contact the qr88 support team which operates 24/7 via live chat or email in Malay or English. Make sure all pending transactions are settled first. Any valid cash balance will be returned to you once the account closure process is complete.

For significant changes, qr88 will endeavour to notify members via email or a notice within the platform. However, it is the member's responsibility to check this terms and conditions page periodically. Continued use of the platform after any changes are published is considered acceptance of the updated terms.

Ready to Play Responsibly?

After reading and understanding the qr88 terms and conditions, register your account and enjoy a safe, transparent, and responsible gambling experience. A 120% welcome bonus of up to RM500 awaits our new members.